FAQ
How long does it take for my order to process?
Thank you for your order! We're excited to get it to you as soon as possible. Please allow 5-7 business days for your order to ship after purchasing.
Where is my order shipping from?
We ship all orders from New York City.
Is my suit hand crafted?
Yes! Each of our garments are a unique and individually crafted work of art. No two are exactly alike.
What size should I order?
We want your suit to fit perfectly! For a guide, please check out our Sizing Chart.
Need further assistance? Feel free to send us an email at hello@seventyoneswim.com
How do I care for my swimwear?
Each piece is carefully hand crafted and requires special care. Rinse in cold water immediately after use. Do not iron or dry clean. Lie flat to dry in shade.
How can I edit/change my order?
Changes cannot be made to your order after it has been placed. If you need to edit or cancel an order for any reason, please reach out to us immediately by sending an email to hello@seventyoneswim.com.
What payment methods are accepted?
Seventy One Swim accepts payments from most major credit cards and PayPal. Please send an email to hello@seventyoneswim.com for other details.
What is your shipping policy?
Got more questions about how we ship your order? Check out our Shipping Policy.
What is your return policy?
We want you to be 100% satisfied with your order. If you need to return anything to us, please see our Return Policy. Ready to make a return? Get started here.
We are not currently accepting international returns.
How can I contact you?
We'd be happy to hear from you! Feel free to email us at hello@seventyoneswim.com. You can also reach out on our Instagram or Facebook.
What if I receive an item that is damaged?
We individually inspect each piece that heads out to our customers, but if you have any concerns about your order, please send an email to hello@seventyoneswim.com
Are there any delays due to COVID-19?
We are taking extra safety precaution on the handling of your order and as a result there may be some delays in processing times. Some international orders are experiencing delays. Email us at hello@seventyoneswim.com for any questions or concerns.